Privacy Policy

Birtenshaw Group Website Privacy Policy

Key Details

Birtenshaw is a registered charity (1092798) and company limited by guarantee (2978546). Birtenshaw is the parent charity of Birtenshaw Merseyside (Charity No 1176826 and Company No 10500399).

Registered Office
Darwen Rd
Bromley Cross
Bl7 9AB

Birtenshaw is the data controller of personal information that this policy applies to under the Data Protection Act 1998. This website policy describes how Birtenshaw protects and makes use of the information you give directly to the charity when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described by this website privacy policy. The policy will be updated from time to time to reflect changes to legislation. The latest version of this website privacy policy is published on this page.


Last Updated: 26/03/18


If you have any queries or questions please contact Birtenshaw using one of the following methods:

Or write to

  • The Data Controller
    Darwen Rd
    Bromley Cross
    BL7 9AB



We gather and use certain information about individuals to provide services and to enable certain functions of this website. We also collect information to help us to gain a better understanding of how visitors use this website and to present timely, relevant information to them.


What data we Gather

We may collect the following information about visitors to the website:

  • Name
  • Address
  • Phone Numbers
  • E mail
  • Demographic details
  • Website usage data
  • Details about referral enquiries using cookies and page tagging
  • Survey and questionnaire responses
  • Your IP address and web browser (and version used)
  • Enquiry Forms


How we use this data

Collecting this data helps us understand what your requirements are from Birtenshaw, enabling us to improve our services offered and quality provided.

Specifically we may use your data:

  • For our own records
  • To contact you in response to an enquiry using the e mail address provided or telephone number
  • To customise the website for you

All contact information will be deleted as soon as the enquiry has been dealt with by Birtenshaw staff.


Cookies and how we use them?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on the website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people have used the site and what pages were visited.


How we use Cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package helping us to improve the website structure, design, content and functions
  • Identify if you are signed into our website
  • Test content on our website
  • Store information about visitors preferences
  • Recognise when you return to the site

Cookies do not provide us with access to your computer, tablet or mobile telephone. They do not provide Birtenshaw with any information about you, other than that which you choose to share with us.


Controlling Cookies

You can use your web browser’s settings to determine how our site uses cookies. If you do not wish our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However this action may result in some pages and services becoming either partially or fully unavailable. Unless you have changed your web browser to refuse cookies, our website will issue cookies when you visit . For more information about cookies and how they are used visit


Controlling Information we hold about you

Birtenshaw will never release, distribute or sell your personal information to any third party unless we have your permission or we are instructed by law to provide the data. Any personal information we hold about you is stored and processed under Birtenshaw’s Data Protection policy, which complies with the Data Protection Act 1998. This policy confirms you have a right to the following:

  • To see any personal information we may hold bout you
  • To ask for any inaccurate personal data to be corrected
  • To ask us not to process your personal data

In the first instance please contact Birtenshaw by

Or write to

  • The Data Controller


Darwen Rd

Bromley Cross





Birtenshaw will endeavour to hold all your information securely. To prevent any unauthorised disclosure or access to your information Birtenshaw has implemented strong, robust, physical and electronic security safeguards, which are regularly reviewed and tested. Birtenshaw also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and The General Data Protection Regulations (GDPR with effect from 25 May 2018).


Links from other sites

Our website contains links to other websites. Please note we have no control outside the Birtenshaw domain name. If you provide information to a linked website we are not responsible for its privacy and protection. Always be wary of providing data information before reading the websites privacy and protection policy.


Payment transactions

All donation transactions are processed through Just Giving. To enable them to administer fundraising activity Just Giving will collect basic payment information. If you are eligible for UK Gift Aid, they will also ask you to confirm your UK home address


Changes to our Privacy Policy

Birtenshaw as part of the continuous improvement of this website may from time to time update this policy. Any changes to the website privacy policy will always be posted on



Birtenshaw makes every effort to provide accurate and up to date information on the website pages. Birtenshaw accepts no liability for any damages or losses arising out of errors or omissions contained in this website.

Latest News

3 Birtenshaw staff are finalists for the National Care Awards!

November 18th, 2020|

The Birtenshaw Group is delighted to confirm three staff are finalists for this year’s National Care Awards as follows: Lisa Booth (Head of Service – Adult Services and Enrichment) finalist in the category for Care Operations Eddie Heitmann (Senior Support Worker – Adult Care Services) finalist in the category for [...]

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Privacy Policy